How to Stop Passive Aggressive Employees (and Even Board Members) Dead in Their TracksBy Glenn Shepard
Make a dog mad, and he’ll bite you. Two seconds later, he’ll be licking your face in adoration. Dogs are so forgiving that it’s impossible to ruin your relationship with one.
Cats, on the other hand, play by a different set of rules. Make a cat mad, and it won’t react right away. It’ll wait until you leave the house, then spray the walls with urine just to remind you who’s in
By Avi S. Olitzky
Every chamber faces the same annual cycle: invoices go out, reminders follow, renewals trickle in, and someone inevitably asks, “Who haven’t we heard from yet?” That pattern—predictable, procedural, and exhausting—treats membership like a transaction. You pay dues, you get access. It’s clean, it’s measurable, and it’s uninspiring.
The truth is that membership was never meant to be a transaction. It’s a relationship—and like any relationship, it evolves. People join for one reason,